Privacy Policy
Last updated: October 7, 2026
Blackline Premium Solutions ("Blackline", "we", "us") designs, fabricates and installs custom iron doors and aluminum window and door systems in Texas. This policy explains what information we collect through blacklineps.com, our quote form, chat and text messages, how we use it and the choices you have.
Information we collect
- Information you give us: your name, phone number, email, city or location, the product you are interested in, notes about your project and any photos or measurements you upload.
- Messages: what you write to us through the website chat, SMS, phone or email.
- Usage information: pages visited, device and browser type, approximate location and how you arrived at our site, collected through cookies and similar technologies.
How we use your information
- To answer your request, prepare a quote and contact you about your project by SMS, phone or email.
- To schedule measurements, fabrication and installation.
- To improve our website and understand which pages and ads are useful.
- To measure and improve our advertising on Google and Meta (Facebook and Instagram).
Text messages (SMS)
When you request a quote, a member of our team may contact you by SMS about your project. We only text you about your request and your project. Message and data rates may apply. You can ask us to stop texting you at any time by replying STOP or by telling us.
Cookies, analytics and advertising
We use Google Tag Manager, Google Analytics, Google Ads and the Meta Pixel to understand how visitors use our site and to measure our ads. When you submit a form, some contact details may be shared with Google and Meta in encrypted (hashed) form so they can tell us whether an ad led to a request. You can limit cookies through your browser settings and manage ad preferences in your Google and Meta account settings.
How we share information
We do not sell your personal information. We share it only with service providers that help us run our business, such as website hosting, our customer management system, automation tools, and Google and Meta for analytics and advertising, and when required by law.
How long we keep it
We keep your information for as long as we need it to answer your request, complete your project, provide service after installation and meet legal and accounting requirements.
Your choices
You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. Write to us using the details below and we will respond within a reasonable time.
Security
We use reasonable safeguards to protect your information, and our site uses HTTPS. No system is completely secure, so we cannot guarantee the security of information sent over the internet.
Links to other websites
Our site links to other platforms, such as Google, Instagram and Facebook. Their own privacy policies apply when you visit them, and we are not responsible for their practices.
Privacy rights in your state
Depending on where you live, including Texas and California, you may have the right to know what personal information we hold about you, to correct or delete it, and to opt out of certain uses. We do not sell personal information. To make a request, contact us using the details below; we may ask you to verify your identity first, and we will not treat you differently for using these rights.
Children
Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has sent us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Blackline Premium Solutions
10795 Hammerly Blvd, Houston, TX 77043
(346) 615-6860 · sales@blacklineps.com
